Return & Refund Policy

We want you to be 100% satisfied with your purchase from PrimeUSACoin. If for any reason you're not happy with your order, we're here to help.

✅ 30-Day Free Returns

You may return any eligible item within 30 days of delivery for a full refund, no questions asked.

📋 Return Conditions

• Item must be in its original condition and packaging

• Proof of purchase (order number or receipt) is required

• Graded coins (e.g., PCGS, NGC) must be unopened and untampered

🚚 How to Request a Return

1. Email us at support@primeusacoin.com with your order number and reason for return

2. We will provide you with a prepaid return label

3. Once we receive and inspect the item, your refund will be issued to your original payment method within 5–7 business days

❌ Non-Returnable Items

• Items damaged due to misuse or improper handling

• Coins altered or removed from certified holders

💬 Need Help?

Our customer support team is here to assist you throughout the return process. Reach us at support@primeusacoin.com — we’re happy to help.